Our Strategy
Experience, security, quality and commitment are only a few words to
describe what we bring to your organization. With over 30 years of
experience providing secure, compliant and reliable solutions to
healthcare providers, patients, and 3rd party requesters across the
country, you can also add “integrity” to that list. We understand that
behind every request is a patient.
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Our Team
When it comes to assembling a team we realize that a team represents
much more than a group of talented employees. We look for individuals
who have a genuine interest in helping others and becoming an expert in
their job. Our employees are passionate about the work they do and
strive to make a difference by ensuring that the foundations of our
industry - security, compliance, and quality - are met with a friendly
smile and a comfortable experience.
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Quality Assurance
Quality assurance is more than just talk when it comes to the needs of
our industry. Success comes from uniformity and process control. It
comes with oversight and our promise to you that “every page of every
document will go through our multi-step Quality Assurance process.” From
internal scrutiny to regular training we provide top-tier quality at
every turn.
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Security & Compliance
Patient privacy is more critical than ever and we take it seriously.
Security and compliance is found in the technology that we use, data
protection, our QA process and of course, in our experienced team of
employees who view the protection of a patients’ personal information as
their number one priority. With our help, we ensure all record releases
are compliant and without breaches.
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Fair Billing Practices
Sure, hxe is a business, but we also consider ourselves partners with
your organization. As such, we’ve designed our business model with the
mindset of Fair Billing Practices. Meaning that we are not out for the
“big buck.” We try to keep our costs below industry averages. We can do
this by retaining strong talent and having excellent quality control
systems which help to seamlessly run our business without hiccups.